Help Center
Frequently Asked Questions
Find answers about ordering, accounts, delivery, and more.
Existing customers can place orders through our website or by contacting Customer Service. Orders can be submitted during normal business hours for processing and fulfillment.
Yes, approved customers can place orders directly through our website at any time. Online ordering provides access to product availability, pricing, and order history.
A $25.00 minimum order is required for all orders.
Online ordering is only available for business customers who have an open account. Call your customer service representative to request one.
No, we do not rent equipment or bill insurance.
We utilize FedEx, UPS, Our Fleet, and offer Customer Pickup.
Orders for in‑stock items are typically ready for pickup within 2 hours of placement.
No, we are a Business-to-Business distributor.
Due to trading partner restrictions, we do not sell to resellers.
We work with a wide range of businesses, including healthcare providers, clinics, long-term care facilities, distributors, and other organizations that need reliable access to medical supplies.
Yes, we work with both government agencies and school systems, along with other institutional buyers.
Yes, same-day and next-day delivery options are available for qualifying orders, depending on location and order timing.
Yes, we ship nationwide. Shipping options and delivery times vary based on destination and order requirements.
You can apply for a new account by filling out the Request an Account form. Once submitted, our team will review your application and follow up with next steps.
Yes, multiple users can share one account, which is helpful for teams managing purchasing across a business.
You can reset your password through the login page. If you have trouble accessing your account, use the password reset option or contact support for assistance.
No results found.
Try different keywords or contact our team directly.
How we get it to you
Delivery timelines vary by location, carrier, and product availability, with most orders shipping from our Texas warehouse.
Still have questions?
We're here to help
Our customer service team is available Monday–Friday, 8:00 AM – 4:00 PM CT.